We appreciate that you have pre-ordered our latest Virus Killer products – ReSpimask VK Adult, ReSpimask VK Junior and RespiPro VK.
We are very sorry, but for a number of reasons which are beyond our control and which have been caused by emergencies across Europe, we have been delayed, and even though we have spared no effort we are unable to keep to the promised delivery date communicated in the pre-order.
In view of the ever-changing situation, we cannot make a responsible estimate of how long it may take for the product to become available. We are doing everything we can to achieve this within the course of weeks, but we are dependent on many factors that we cannot influence.
Therefore, we will refund you now and you can decide whether you would like to place a new order when we have our Virus Killer products in stock, which means that we will be able to guarantee delivery of the goods within a few days. We would much appreciate if you would find favor with and be interested in ordering our Virus Killer products.
It is only natural that you may have a lot of questions, which is why we have set up for you the phone lines +420531010240, +420530332163 and +420604458003 where you can contact us every working day between 8:30 a.m. – 4:00 p.m. (CET) or you can email us your questions at email@example.com. We are keen to answer all your questions, which is why we ask you for your patience since it will probably take us some time.
As soon as our latest Virus Killer products ReSpimask VK Adult, ReSpimask VK Junior and RespiPro VK are in stock, we will inform you on our website and on facebook.com/respilon. Only then will it be possible to place new orders through our e-shop.
Thank you for your understanding in this non-standard situation. We sincerely appreciate your support and interest in our products. Our team is exerting all efforts to ensure that our Virus Killer products are available for you in the foreseeable future.
On behalf of Respilon team,